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Curbside Pickup Service

SERVICE UPDATE:
Due to the COVID-19 situation, Curbside Pick up Service has been suspended until further notice.

University of Toronto Libraries offers a Curbside Pickup Service for print books and other materials not available electronically through the HathiTrust Emergency Temporary Access Service. This service is available for current University of Toronto students, faculty, and staff.  See also: Scan & Deliver Service.

COVID-19 self assessments: Anyone entering the library must show a 'green' Ucheck screen or self-assessment log (U of T News, Oct 26, 2020). See Health & safety 

Participating libraries  |  Hours  |  Requesting  |  Pickup & due dates  | Health & safety  |  Curbside FAQs 

photo of robarts library curbside pickup service area: paper bags of books on tables and a public services staff member carrying some bags

Participating libraries

* Links to libraries with pick up locations other than Robarts go to that individual library's Curbside Service page.

Request items from

Pickup location*

Material that may be requested

Robarts Library
Robarts Library

Books in stacks and storage
Gerstein Science Information Centre Robarts Library Books in stacks
OISE Library Robarts Library Books, AV materials
Architecture Library Robarts Library Books
Business (Milt Harris) Library Robarts Library Books
Centre for Criminology Library Robarts Library Books
Dentistry Library Robarts Library Books
Earth Sciences Library Robarts Library Books
East Asian Library Robarts Library Books, AV materials
E. J. Pratt Library (Victoria College)  E. J. Pratt Library Books
Emmanuel Library (Victoria College) Emmanuel Library Books, DVDs, CDs
Graham (Trinity College) Library Graham Library Books
Innis College Library Robarts Library Books
Kelly (St Mike's College) Library Kelly Library Books, DVDs
Knox College – Caven Library Knox College Books, AV materials
Law Library Will be confirmed by email Books
Math Library Robarts Library Books
Media Commons Robarts Library DVDs, Blu-rays, video games, microforms
Music Library Robarts Library Books, music scores, CDs
New College (Ivey) Library Robarts Library Books
Regis College Library Regis Library Books
St Augustine's Seminary Library St Augustine's Library Books
University College Library Robarts Library Books
UTM Library UTM Library Books
UTSC Library (including The Bridge) UTSC Library Books, DVDs
Downsview off-site storage facility Robarts Library Books, DVDs, & all other media types

The Curbside Pickup Service does not include course reserves, government publications, journals, reference materials, or uncatalogued items.

Service hours for Robarts pickup

Winter term 2021

CLOSED AS OF APRIL 23, 2021 @ 4pm UNTIL FURTHER NOTICE

  • January 11 – April 30, 2021
  • Monday – Saturday: 10 am – 4 pm  |  Sunday: CLOSED

How to make a request

CLOSED AS OF APRIL 20, 2021 @ 5pm UNTIL FURTHER NOTICE

  • Find your item(s) by using LibrarySearch

  • Click the GET IT link  in each item's catalogue record and follow the prompts to request. If you are not yet signed into LibrarySearch, you'll need to enter your UTORid to request it. 

  • image of the get it link in a book record
  • If the item comes up as a HathiTrust item, you will not be able to request it for curbside pick up.

  • You will receive an automated email message to acknowledge receipt of your request. Staff will check the shelves for your requested items and send you a message about any requested book(s) that are not available

  • Wait for a final e-mail notice with instructions about picking up your item(s)

Book pickup & due dates

Pick up window & due dates

Pick up: [CLOSED UNTIL FURTHER NOTICE]. Items will be held for pick up for 14 days from the time of your email pickup notice. Please allow up to 2 hours from the time you receive your email before arriving for pickup. 

Due dates: Due dates of Curbside Pickup Service items are extended to the end of September 2021 OR whenever your library privileges expire, whichever comes first. Renewals are not applicable at this time.

To check due dates: Either click on the MY ACCOUNT link on the UTL homepage – just under the LibrarySearch box – or sign in via LibrarySearch. Click on your name to see the MY LOANS link. Due dates appear next to each item charged out to you. This FAQ explains. 

Pick up instructions

CLOSED UNTIL FURTHER NOTICE

The Robarts Library Curbside Pickup Service is only accessible via the 2nd floor south portico entrance (St George St. side, at Harbord St.) by the Fisher Library side. There is no access to Robarts Library from this space.

Please wear a mask when you arrive, and follow these steps:  

  • Step 1: Enter through the revolving doors

  • Step 2: Pick up is contactless. Show your TCard or a piece of government-issued ID to library staff from the marked distance

  • Step 3: Collect your books, which will be packaged in a paper bag labeled with your name 

  • Step 4: Exit through the Harbord St.-side revolving doors

Health & safety measures

The health and safety of our staff and library users is our highest priority. To make curbside pickup as safe as possible, we have implemented the following health & safety measures.   

Questions?

Check these Curbside Pickup Service-related FAQs.

– Updated April 27,  2021