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Ask Gerstein for research help via: email, chat, phone, consultation, or in-person.

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Saturday:   1 pm - 6 pm
Sunday:   1 pm - 6 pm

Chat with is to get help help with your paper, finding journal articles, books, and more!

You can also contact us through your chat service of choice such as: MSN Messenger, Yahoo Messenger, Google Talk/Chat, AOL Instant Messenger (AIM).

Screenname: askgerstein


Frequently Asked Questions

Is this a robot?

 No.  Real live librarians or reference specialists respond to questions.

Will I need to wait to IM with the librarian?

 IM questions are taken in a first-come-first-served order. Occasionally it may take a bit longer to answer your IM if staff are away from their computers or busy helping patrons in-person at the desk. Look for away messages if you add us to your buddy list.  As an alternative to using our IM service,  feel free to email a librarian, call us at 416.978.2280, or visit us for assistance.